Custom fields are essential to adapt GLPI to your organization's reality. See when to use the Fields plugin and when the native features of GLPI 11 are sufficient.
Plugin Fields
Fields allows you to add custom fields to any type of item in GLPI: tickets, computers, users, contracts, etc. Features:
- Types: text, dropdown, checkbox, date, number, URL, yes/no
- Grouping in containers (tabs)
- Visibility by profile
- Search and reports on custom fields
- Compatible with GLPI 10 and 11
Custom objects (native GLPI 11)
GLPI 11 allows creating new object types with their own fields, without a plugin. This replaces GenericObject:
- Create type "Vehicle", "Meeting Room", "Lab Equipment"
- Custom fields for the new type
- Integration with inventory, tickets and reports
When to use Fields
- Adding fields to existing types (ticket, computer, user)
- Organization-specific information (department, cost center, project)
- Mandatory fields per ticket category
When to use native objects
- Creating completely new item types
- Items that don't fit any existing type
- Replacing GenericObject when migrating to GLPI 11